Just okay
Overall, the food is always good. There's no problem with that. What's gone wrong lately is the customer service and quality control. This year in our Thanksgiving box, we received the knick-knack bag for the Smoky Delicata Squash with Pepitas & Almonds instead of the Roasted Brussels Sprouts with Fried Rosemary & Pumpkin Seeds. I emailed in a panic asking *what to do.* The response was the standard "sorry" and here's a refund. That's not what I asked and wasn't really all that helpful. I figured it out, but was pretty resentful that I didn't get any help in the middle of prepping (by myself) a huge holiday dinner. Next issue is the recipe cards. I've sent this feedback every single year. It is *not* helpful to have four different recipe cards. No one can cook a holiday meal like that. I end up sorting through everything and figuring out the timings and then taping the cards to the wall so I can refer to them quickly without dealing with cards on top of hundreds of ingredients in a small kitchen. Give me a timed out schedule that puts the entire meal in order of what needs to be done. I appreciate the prep the night before list, but it's not close to enough organization that I would expect from a company like Blue Apron. Or like make an app that lets you pick the box and the addons you chose and let's you set when everything needs to be ready and then calculates the timing. How hard would that even be? Just sayin'.