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Diane Bright

United States

1 Reviews
5 Reads
1 Useful

1 review

Peloton (North America)

Bike is great, service is awful!!

Bike is great, classes are great, CUSTOMER SUPPORT SUCKS. Good luck trying to get someone on onsite to service your bike after you have paid for the parts from Pelaton and the service call. Pelaton hired a 3rd party who requires hours on the phone to get someone to actually arrive. 2 hours on the phone and 2 scheduled appointments and I have yet to have the technician show up

2024-03-05Helpful 1