BEWARE!!
BEWARE!!! BE VERY AWARE I was overcharged on my first and only order for the patches. The automated customer service emails insisted they were right and the order could not be cancelled as it had ‘immediately’ been processed and assigned (but still took weeks to arrive), but I could return the products (at my expense) for a refund. This seems to standard behaviour judging by other reviews on this site. This was unacceptable and I got zero support despite numerous email exchanges - a complete disregard of the facts. I insisted they delete me from their mailing list, ticked all the unsubscribe boxes I saw, yet I still get emails about super offers as a VIP (really?!?) customer, from Christine the CEO, others and this week from Eric, supposedly head of product development. In his email he included a link to view the new, amazing offer. Against my better judgement I clicked on the link and within 10 seconds, money for the advertised offer was taken from my bank card which I had used originally 2 years previously. I never ordered anything, didn’t approve any payment and yet they stole my money. As per the previous time, they responded to my emails with the comments that my ‘order’ had already been processed and assigned, (within minutes of them stealing my money) so was impossible to cancel, but I could get a refund by returning the goods whenever they arrive. My further email protestations have received zero response. It is appalling, unethical and illegal business practice. If they had acknowledged the facts and responded accordingly, I would not be pursuing this legally.