I took a chance and it worked out.
I ordered a pair for my daughter. Initially, I entered my address, once ordered the numeric portion of my address was omitted even though I entered it. I emailed support to provide again and to ensure my complete address had been captured for shipping and a little over 24 hours I received an email that my address had been captured and to give them a few days for a new tracking number. I received my order today and my daughter likes the shoes. She even liked the smell of the shoes. I read reviews after my purchase and honestly was feeling like I was going to have a similar experience as some of the other reviews. But I am pleased with the outcome. I ordered the shoes on Feb 24, 2024 and even with the address hiccup I received the shoes today (Mar 7, 2024).