Good store, responded post-bad review
I had placed an order on January 13, 2024, and paid immediately. Today is March 8, 2024, but I have still not received any delivery. I have also inquired with TVC via email, providing all the necessary information, yet I have never received a response. At the very least, one would expect some feedback regarding the current status, but that has not happened. Now, I have paid money but haven’t received any goods for almost two months. By now, I no longer expect to receive anything. This was my first and last experience with TVCMall. (order M24011300039) ==>Update on march 14: After I had left a bad review on Trustpilot, a sales manager contacted me immediately. My package was damaged during shipment and apparently could not be resent. I have now received a refund of the purchase price. Therefore, I am increasing my rating from one star to three stars, as there was no response to my email inquiry, but only after the review on Trustpilot. For this reason, I cannot give five stars.
