Feel Like Being Scammed!
Feel Like Being Scammed! I suspected lots of paid or fake reviews here. Purchased a domain last week, after payment made, then only able to create an account. I was stuck with 2FA, where there was a problem with their system. it was so frustrating where chatbot kept on sharing me guides on how to do 2FA. I have indicated in the emails that I have been using Google authenticator & Duo for few years. My issue was not how to use it. Yet they still treated me like I do not know how to use 2FA. Issue finally was resolved after I called in to Customer Care. I was able to pass 2FA & was advised to save my passcode for future verification. Second time I logged when I purchased hosting. After payment done, I was supposed to be routed back to the Exabyte's page. I was asked to do verification again, which is fine. But suddenly, I couldn't log in & message shown was i keyed in wrong passcode. I was denied the access & sent email to reset password. Password reset, and when it comes to second verification, it was stated that wrong passcode. How stupid is the system. As digital transformation enabler, this service provider really sucks!! Since there is a '100 day Return Policy' I would like to request for full refund.