Manipulative Consultant & Dishonest Company
Please don't believe their Facebook or Instagram reviews! I thought that true and visited their salon in the Orchard branch and the untruthful consultant spoke in Mandarin shown me all the review and told me their treatments are effective. I've mistrusted and signed up for the package and she keeps assuring me that surely have result and insisted sign 36 months instalment, it translate to more than $4,000. After 2 months later, I sounded to her still can't see any improvement and would like to seek for a refund. She has became furious and told me once the package was signed then there won't be any refund. I was blocked eventhough I wish to escalate it to the management. A manipulative consultant can severely damage the reputation and trust of the business. They have prioritized their personal or business gain over the well-being of clients, pushing unnecessary treatments or products! More importantly, they don't acknowledge their treatment has no result and won't offer any refund!