BAD SUPPORT & EDITOR & APP - I'm super angry
I'm super angry. Since I've been working with One Take, it doesn't work at all. It is super, super error prone. It is slow and doesn't work properly. Depending on how you edit the videos with the editor, the editor crashes or is extremely slow. Even if you make small adjustments, they are not implemented correctly and texts disappear. The support is also bad. In general, there is no response. The support chat is a disaster. There is no way to report bugs or chat directly with an agent. There are only pre-made answers and you don't get feedback on support tickets. Instead, the solution is promoted again and again and you are invited to webinars where there are updates. Which updates? The solution doesn't work to this day. Lately, I haven't been able to upload videos. No matter which videos I've tried to upload, I can't upload them anymore. I advise everyone to invest in this solution because it is not mature.