CarVIO is awful-PROCEED WITH CAUTION!!
CarVIO is awful. I was intrigued by the good reviews that I read in my search for reputable car buyers. As a matter of fact, they are rated higher than most. Not sure why. My experience with them was pretty good, AT FIRST! I received quite a few follow-ups from them both by text and email. There was even a name attached to it, James Smiley. They asked appropriate questions like the condition of the vehicle, mileage, any mechanical issues, exterior and interior questions. They came up with a value, which was decent. After that, they sent a congratulatory email and emphasized that someone would contact me with 24-48 hours. The earliest that I could expect my vehicle to be picked up would be 2 business days. It was also stated a few times that once the vehicle was assessed, and the amount that they were offering was agreed upon, that a check would be issued from and the institution is Bank of America. The check could be cashed the same day. They made sure to mention to answer calls because that is the way to have a specific scheduled pick up date. I was not comfortable because of all the robocalls, but, I felt that in order for me to get the deal, I had to comply. I answered most of the calls, and not one was from CarVIO. I waited 2 business days and tried contacting them, and got a voice recording. Then the bot, texted me and said they noticed that I called, and what was my issue? I told that bot that I have not heard from anyone. I also emailed James Smiley. The bot said s/he would look in to it. From there no response from no one. This company has moved to file 13 in my book! Please, please, make sure if you do still decide to give this company a try, please do not get your hopes set up until you actually go through the entire process. I would strongly discourage anyone from dealing with this company as you won’t speak to a live person, or at least I didn’t. And, so, if there are issues with cashing the check, chances are, you will be in for a long ride because I know James Smiley won’t be anywhere to be found. PROCEED WITH CAUTION!!!