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Louise C.

Canada

1 Reviews
3 Reads
1 Useful

1 review

Softsfeel

Beautiful, but too small and sole is too hard.

I contacted their customer service. Received a partial refund and I guess it was fair. Even after following instructions for size, they are at least one size too small. The soles are rock hard. They are very light, just 1 pound for the pair. But, they are really beautiful. After looking at their return policy, it seems like even after an authorized return, you are not sure of getting a refund. At least, this is what I read. Returning them by mail will cost the price of these shoes. Their customer service was courteous and efficient and they credited my account. I will donate to a charity because I have no use for them.

2024-03-13Helpful 1