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Julio Martinez

United States

1 Reviews
8 Reads
1 Useful

1 review

GoKarts USA®

MISLEAD

These people are not the ones you want to do business with. They aren't truthful. Called about missing parts on my order and despite my order stating that everything was being shipped together they lied. The engine all of the sudden is sent separately. I asked how long it would take and they stated that because it isn't acceptable to me they would cancel my engine order. I never said anything about it being un acceptable. All I stated was that it was misleading based on the email. They do not care about customer service. I never disrespected them at any moment. They actually stated that I never purchased the order for engine. I clearly have an Email stating otherwise and a credit card statement that shows it was. They made a mistake and the customer gets to pay for it. Unethical way to do business. By the way this is my order G20258135

2025-01-30Helpful 1