Good Support, impressive!
I have been using their dedicated server from 9 months now. Starting from pre-sales till today I have not experienced downtime or lack of support. This particular incident happened where our server went offline due to the mistake of our engineer. We were unable to access the server or make it online. The support team (Pratik, Ishwar, Jack, Sonika, Prakash, Prem) worked with us closely and we got back online. It took us 2 days to fully identify and resolve the issue but there was no data loss services were back up and running , once the root cause was fixed. Their sales and support is highly recommended.