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Adele Aneke

United Kingdom

1 Reviews
1 Reads
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1 review

Bella Italia

Myself and my husband travel a lot and…

Myself and my husband travel a lot and go to many restaurants but never in my life have I written a review. I feel I must write this one as I have never experienced such insult and bad behaviour from staff! We visited the Mansfield branch this evening a little later on but the man told us at the door we could come in but reminded us they are closed in 40 minuites which was ok for us we just wanted some food. He reminded us several times and walked around hugging and puffing. I wanted to leave immediately as I felt he didn’t want us there. Throughout the meal we felt uneasy and the funny looks we was being given. My husband asked for the bill he normally leave a really decent tip but I knew he wasn’t on this occasion, the bill was £65 he said he has cash and only had £20 notes but the man said he couldn’t give change from £80 ? He paid on my card! He then asked how you leave a review but they was sniggering as we got to our car we saw them laughing together and looking at us. I’m not sure how we both kept our cool but it’s an experience I wouldn’t wish to go through again or any other customers. Staff need retraining or teaching some manners!

2024-03-27