The customer service is very poor
The customer service is very poor. They ignored my messages and didn’t answer any of my questions. It is very disappointing because I couldn’t resolve my issue or get any help from the customer service team. The pillowcases are very expensive, so I would expect customer service to match the quality and price of the product. Unfortunately, that wasn’t my experience. Sometimes it makes you not want to buy from a company anymore, simply because of the way the customer service treats its customers.