I had ordered a XL by mistake.
I had ordered a XL. it was too big. So I emailed you to exchange for a LG. I immediately received an email saying we sent you the correct size. My defenses went up with your AI response. I never said you did anything wrong on your side. I just wanted to exchange for a smaller size. In the email you also said you could send me a lg for 15% off. I don’t think so. Maybe you should tell your customers you don’t do returns, so don’t ask for them Disappointed customer Todd