The sales department is unresponsive
The sales department is unresponsive. I purchased tickets for a show that I was unable to attend due to a family situation. I wasn't looking for a refund, I only wished to gift the tickets. Since the tickets are held at Will Call and not e-tickets, I needed to speak to someone to transfer the tickets. I attempted to contact Goldstar several times by phone and email. I never received a response. As a result, I lost nearly $200. A very poor experience.