Incompetent Risk Managers denied $1100 payout
Today, I recieved an email saying I breached volume consistency rules. I am not a novice I can calculate my lot size. The risk team did not aggregate trades placed within a 30 second window at all. So my lot range was smaller than it should have been they denied my payout of $1100 due to this. Complete nonsense the risk managers can’t even follow their own rules in the SOA. Account Number: 88906758. I provided them spreadsheets and trade Id numbers explaining how it should have been calculated. They will probably ignore me. This is why I give them 1* the risk team intentionally miscalculated my trades to breach consistency and deny my payout. I see why they closed their discord now. I had the same problem with InfinityForexFunds actually.