Charger stopped working while under warranty. I must pay to ship it back.
My charger stopped working on the electric cordless spinner. I wrote to "support". They sent an email that said, "Your warranty is extended". According to returns policy, each item has to be returned and approved to get a refund. I wrote to their only "support" access (no phone number) and asked if they would reimburse me for the shipping of this non-working electric spin brush. Six times they respond with "Your warranty is extended." There is no other means of contacting them. I don't think I should have to pay to ship their non-functioning product back to them.