AVOID THIS COMPANY AT ALL COSTS
AVOID THIS COMPANY AT ALL COSTS! Firstly when I decided to order a few dresses so that I could try them on and decide which style suited me better they refused to allow me to do this forcing me to only pic 3 dresses - even though I was happy to then return the remainder and take the 80% refund. Then the dates that I should receive the dress kept getting pushed back and back to the point I would not receive the dress in time for the wedding. They confirmed in email that they had not started the dress and when I asked to cancel as it would not arrive in time they then changed their mind and said the dresses had been made and so now they could not cancel the order. They are still refusing to provide a refund 3 weeks later and are still saying they can only give me an 80% refund if they send the dress despite me saying they can keep the dress to save both parties shipping fees and they would also be able to resell them as I ordered a sample size not custom. Other men Evers of my bridal party have gone to return dresses ( due to them being cheap and if poor quality) only to find the 80% refund is again a lie and there are hidden shipping fees and customs fees to return the items so actually you end up with about a 30% refund. This company is not uk based like their website implies and everything is done in china! Please save your self the weeks of hassle and diss appointment and use another company.