fantastic customer service
fantastic customer service! while it's a bummer i had a defective product, they replied to my email within an hour and had already sent out a new system to replace the old one. zero hassle, polite, incredibly easy. i went out of my way to find somewhere to leave a positive review, because getting customer service like that is rare. compare that to a clothing company i'm trying to get a refund from right now who told me essentially i was wrong about their clothes being bad quality.