I had a pool loan serviced by this…
I had a pool loan serviced by this company, which I paid off on NOV 12, 2025. I made a payment in the amount of $50,421.00, however the amount owed was 49,600.73 therefore I am owed a credit balance refund. I have tried messaging and leaving voicemails and no one is getting back to me. It's been several weeks since the 4-7 weeks I was told initially that I had to wait for this refund to be issued. There is no way to communicate with customer support and the various numbers I have called lead back to the same Unified Messaging.