Home Depot Delivery is Horrible
Ordered a refrigerator, due to be delivered Saturday. Delivery showed up and refrigerator was damaged and was told they had no more in stock. Wife reordered a different one with a delivery date of Monday. Monday received a text message that it would not be delivered until Tuesday. Tuesday arrived and was given a 4 hour window with tracking. Truck was 1 stop away and I received a phone call stating that the truck broke down and they now would deliver it on Thursday. I cancelled the order. When I went to make sure a refund was being issued for both refrigerators I ordered I was told both credits had been issued and e-mails would follow. The second order was a full refund but the 1st order (damaged unit) they wanted to charge me $39 for delivery. I had to make two phone calls to convince them that I should not have to pay a delivery fee for a damaged item that was not delivered. Needless to say, I went to Lowes and purchased a different unit.