DO NOT FALL FOR THIS. WORST COMPANY EVER
DO NOT FALL FOR THIS. IS NOT WORTH I have written a review 2 times on their website as well but they have never published it, because has been with a bad review with 1 star. This tells me how professional they are. Saying that, I bought the bike back in March and delivery times were fine. The bike also looks fine (very heavy though compared to other folding e-bikes). When I started riding the bike and after 11Km, the battery sign on the display had already gone half (the battery sign has 4 bars, therefore after 11Km it was already sitting at 2 bars), although I had fully charged the battery, whereas on their website they advertise 50-80Km with a full charge. I do ride in UK, where roads are perfectly fine and 95% of the road I drive is flat. I contacted their customer service highlighting the issue with the battery, and has been more than a month going back and forth with emails. After a month of email drama, they concluded that their engineers had found out the battery is fine as per their test. I wonder how the hell does the engineer know better then the actual bike rider. I have asked them for a replacement battery, however they refuse to accept that the battery is defective, which can happen. DO NOT FALL FOR THIS. IS NOT WORTH