What’s the point of buying travel insurance
As a loyal customer who has repeatedly invested in FWD's travel insurance, I expected better treatment. During a recent business trip abroad, my laptop screen suffered damage, prompting me to file a claim through FWD's portal. However, their response was insulting—a mere $50 payout, while the repair cost from Apple totaled $1,000. This meager compensation leaves me utterly frustrated. I had anticipated at least some assistance, considering my longstanding relationship with FWD. Their justification based on my laptop's age, exceeding 36 months, only adds insult to injury. It's disheartening to discover the true extent of their service limitations under these circumstances.