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WH Candy Customer

United States

1 Reviews
5 Reads
0 Useful

1 review

WH Candy

Awful experience with WH customer…

Awful experience with WH customer service. I called because even though I spent more than 20 dollars for shipping 50 wrappers and 50 foils (delivered in a cheap envelope), the foils came bent. Foils bend easily--ship better, WH Candy---especially for the price you charge for shipping! But to make matters worse, when I asked for replacement foils, I was told to send pictures. When I sent pictures I was then asked what date the event was (it was right in their information because the date was printed right on the wrappers). Anyway...I emailed them the date. Then I get an email saying they won't be sending replacement foil to me because according to the pictures "you can still use them." I can still use them?! I paid more than 80 dollars to have bent foils presented at our event? Because you don't want to send me 50 FOILS?! Horrible service!

2024-05-02Verified