If I could rate 0 stars
If I could rate 0 stars, I would.. Steer clear of this meal prep company. They are extremely unorganized, lack proper management/leadership, and it's a constant issue back to back with their deliveries and meals. I would like to say it is pretty basic and logical to package together a different kinds of meals selected by the customer in order to change things up during the week and provide variety.. its not so common sense for eat clean, for weeks we recieved 3 and 4 or more of the same exact meal in the same delivery... did we not pay for multiple meals we selected?? seems to be a reflection of the poor management of whoever is dealing with meal deliveries. Another issue, every single week, the drivers hired by this company are calling us, unable to get to the neighborhood and/or unable to enter the gate... the instructions have been in our profile since the FIRST DAY. The address and gate code with clear instructions are there for all to see but time and time again its an issue. Not to mention, when the drivers do call they dont even speak english making the phone calls last up to 30 minutes on some occasions just trying to explain how to get to the correct neighborhood. GET IT TOGETHER EAT CLEAN.. hire english speaking drivers who know how to read instructions and use a GPS its not that hard. Another issue, these people like to email last minute the night of the delivery past 9pm that the meals will not arrive until past 10pm... what kind of delivery time is this?? people are expecting their meals in the day NOT AT 11PM AT NIGHT when everyone is sleeping. This has happened to us multiple times and the meals sit overnight in the heat and humidity of florida and go to waste. That's food wasted on you eat clean.. The meals are nothing special, lacking quality and flavor, the customer service and management is well below average (putting it nicely), and the drivers are ignorant and underqualified individuals for such an easy job. We've canceled our subscription happily and have opted for a better meal prep company.