The Support Service from Dorena at Costway,
The Support Service from Dorena at Costway was fantastic. The best support experience I have ever had. My grandson was beyond thrilled and excited to get his electric ride-on car from Santa and enjoyed using it several times. Then around February 7th it stopped working. I emailed your support services for help and heard from Dorena quickly with advice and videos. We emailed at least a dozen times and eliminated many possible causes to no avail. Then she had the service department send a new receiver and also sent a video with installation instructions. Finally, we solved it and on April 4th it was fixed. Dorena was absolutely fantastic during this process. GREAT SERVICE!!!!!!!!