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Lonny Brown

United States

1 Reviews
6 Reads
2 Useful

1 review

SurgeTrader

My account was closed before the breach…

My account was closed before the breach level was reached. I sent screenshots and evidence but they never acknowledged the facts.. I did however get an email from a service rep. telling me they have high integrity and would never cheat anyone. I never suggested i was cheated and really wanted them to respond to my data proving an early breach. Now could it have been a system issue.. I have no idea but they should have refunded me for the cost of the audition or offered a free audition to compensate me for closing my account at their discretion despite the clear and specific breach rules given on their website. Many of the support staff have a linkedin account and I don't see a whole lot of technical skills coming from the service folks based on my research.

2024-05-06Helpful 2