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Steve C

United States

1 Reviews
5 Reads
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1 review

Canyon Legal Group

Canyon Legal is a nightmare

We signed up, with the understanding that we would pay 52 months. I realize that was a "good faith" estimate, but we are now approaching month 62. And, I can't get anyone from Canyon Legal to return a phone call or email. According to their records, we have only one debt left to settle, and there is money (thousands) in the account that we have been paying into, and used by them to settle debts. But, according to the contract, until the last debt is settled, they can continue monthly drafts. Forever. I've hired a lawyer to start legal proceedings for breach of contract, just to get away from Canyon Legal, but who knows who long that will take. I'm hoping that the lawsuit succeeds, and if so, that the damages that portion will help us get our life back. As of today, the automatic response email from Canyon Legal says "allow 72 hours business for a response". Since their office hours are 24 hours per day, but only two days a week, that's only 48 business hours per week. Canyon Legal is a nightmare.

2024-05-08