To Supernice Management,
To Supernice Management, Thank you for your horrible and worst trip gaven by your team to my family members. I bought 14 tickets in total from larkin JB to parit buntar(7) and bukit mertajam(7),dated 07.05.2024 for RM1060.00. I bought the tickets from point to point, but what your team did was nightmare, they stop the bus at one of the R&R for an hour (3:00am-4:00am) but not sure which one. They shouted and wake all of your passenger to change the bus for their convenience to make the job easy. My family members were 3 senior citizens, 5 kids, 5 adults and 1 OKU. They force them to changed the bus at that time. The driver (indian) shout and say “faster we have to catch the trip”. This is how your team driver treat passenger. And the bus reached very late at the location around 11:30am. Funny thing is ticket showed that the bus will stop at the counter opposite of ananda bhawan at bukit mertajam, but the driver purposely stop near kamdar and drop them by road site and drive away. Anyways this will be my last business to you guys. If you guys have time take action on the drivers. The first bus number they couldn't take but this Bus number PQK3966 is after they changed. To other passengers out there please take a safe precaution on supernice bus because we trust them to give least service but they didnt do it. Thank you..