DO NOT BUY FROM THIS COMPANY
If I could give NEGATIVE 5 stars I would. DO NOT WASTE YOUR MONEY. I received a necklace that was so poorly put together that the minute you move, it rolls and twists. You can only contact them through email or Facebook Messenger (which is suspect right there). It uses a UK address, but make NO MISTAKE, it is a Chinese company and a bad one at that. There are other companies with better quality, like Sayabling. The only thing to do with this mess of a necklace is to disassemble it, melt down the silver and create something else. DO NOT WASTE YOUR TIME OR MONEY with Chicher Jewelry, they are a VERY DISREPUTABLE company that will take your money and run.