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Kieron

United Kingdom

1 Reviews
3 Reads
2 Useful

1 review

ONYX BOOX

Ordered an eReader from the UK store

Ordered an eReader from the UK store, was unhappy with the quality and tried to return it. UK distance selling regulations allow me to return an item (so long as it hasn't been damaged or significantly used) without penalty. Company tried to charge me a re-stocking fee (which is illegal in the UK). I would suggest they understand the UK market rules if they're going to continue selling to the UK. Reader was pretty poor which is a shame as I really wanted it to be good quality but as it failed as a book reader in the first instance, the other benefits are moot.

2025-03-27Helpful 2