I have had the printer suffer a… AI catastrophic failures
I have had the printer suffer a catastrophic failure twice without detection Creality won't acknowledge the problem or fix it. Insist I buy a new printhead. The printer is less than a year old. Every other print fails. To add insult to injury, Creality can take up to 2 months to respond and you will spend quite some time correcting their notes as they seem not to read through emails. I have given up after two severe failures; One destroyed my buildplate and hot end. The other was about half a kilogram of plastic being melted unto the printhead, encasing it. AI failed to detect both counts. I have concerns over a fire starting as the AI does not work. Stay away from this product.