Bad quality and customer service
Reached out to customer service due to a broken ear post on a hoop earring, that had only been worn 8-9 times (they are quite heavy, so not for everyday use). Customer service didn’t help and only offered 15% off and a 10$ gift card. For earrings that retails at 132$, this is not OK. Don’t be disillusioned like me and believe that the price point reflects the quality.