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United States

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1 review

Complete Tractor

Review of Complete Tractor Company

Review of Complete Tractor Company Ordered the “Complete Tractor 1410-0127 Cushion Set Compatible with/Replacement for John Deere 105 Combine”, which is listed as having three parts, through Amazon. However, only the two bottom pieces were included in the shipment. We contacted Complete Tractor to explain the situation but were told that, since the item was purchased through Amazon, we would have to contact Amazon to make it right. We contacted Amazon, twice; the first time, we were told to contact the manufacturer, and the second time we were offered to return the item for a $33.00 restocking fee and to reorder it (which we would NEVER do from Complete Tractor again). To replace the missing part would be $40.00, so it would be an incredible hassle to rebox the original item and then drive somewhere to return it, to lose $33.00 and then have to reorder, hoping all the parts were there the second time! So, back to the manufacturer we went, only to be told that they would not do anything because it was ordered on Amazon. After informing him that we were going to leave a review, he couldn’t care less. Reading a few other reviews of this item on Amazon, we found out that others were missing the third piece and the company will not make it right. FIND ANOTHER COMPANY TO BUY YOUR PARTS FROM.

2024-05-17Helpful 1