This is my first review ever but I feel…
This is my first review ever but I feel it’s necessary to warn other customers before hand. This was my first and last time I will ever do business with this company. This was my experience tried placing an order online website has some kind of bug where you need to refresh the page first to actually check out I had to call them to get this instruction. Not a big deal I placed my order paid extra for faster shipping I immediately received a email saying a shipping label was created with a tracking number I wait 5 business days with zero update call the company again Againto ask about my order got a line the UPS must have lost the package and they will cancel and ship the item again. Received my package in a few days after that the item I ordered was a candy vape AIO v2 kit and two 1860 batteries after shipping and a few other fees it came out to $106. The Mod I received has a factory defect it randomly just fires until it times out and the only way to stop it is to pull the battery. I called myVPro to tell them about the issue and get a refund or a replacement or something was told I needed to call Vandy vape customer service to resolve the issue even though there website claims they have a 30 day return policy. So okay I try and go to Vandy vapes website to get the warranty contact info and the website is completely shutdown I call back to myVPro and they say they are worried that Vandy vape might have closed up shop but would offer a store credit or another device I say okay and ask about another device they carry he says to hold two minutes he will check the back to see if they have it. I’m on hold for a few minutes and the phone just hangs up I call back he says hello I say hey this is my name and the phone disconnects again this happened like five time so I’m guessing he just keeps hanging up on me. So this is my experience with myVPro just be warned. I normally use element vape I have used them for years without issue but they were out of stock and myVPro had it in stock. I guess I should have just waited.