Excellent quality and price
Excellent quality. Terrific price. Turnaround was even speedier than promised -- only half the time! Upload and checkout process was simple, and there was good communication throughout the entire customer experience.
Christopher Rochester
United States
2★ Reviews
4👁 Reads
2👍 Useful
2 reviews
Outright Scam
I made two separate orders of Christmas ornaments on the same day. The company's online marketing promises are a bald-faced lie. LIE #1: Their ornaments are NOT made in the US. They ship from China, and you'll wait a millenium -- if you get your product at all. They never bothered to even begin processing one of my orders (despite an order confirmation email), and the company failed to communicate their inaction or the nature of the problem. After I shamed their Customer Service team, they refunded the purchase. The second order I made was also never delivered, though they provided some shady shipment tracking details that mysteriously trailed off somewhere in Chicago after the products allegedly cleared customs from China. I ended up having to dispute that order with my credit card company, since Verlinn Customer Service just stopped being responsive. LIE #2: The company claims its ornaments are of "exquisite materials and craftsmanship," but other customer reviews of their product made me highly suspicious. For that reason, during the shipment debacles described above, I also confronted their Customer Service team about their product's conformance to their online marketing statements. They repeatedly refused to confirm that their products were as described and imaged, which leaves me concluding that these claims, too, are deceptive. VERLINN is an outright scam.