Unfortunately had a very bad…
Unfortunately had a very bad experience. Excited to get the Hydrow and begin rowing. Wks went by finally a delivery date was scheduled. No one showed up. Called Hydrow. Basically our machine got lost and Hydrow just kept sending us emails that it had been found but machine never appeared. This went on for weeks. Hydrow eventually stopped responding to my emails. I had to call several times and threaten to report to my CC company before they would issue a refund. Hydrow blamed the delivery company said they couldn’t issue a refund. After 2 mths I finally received a refund so I could purchase a different rower. Very stressful experience.