Customer Service
My wife signed up for a policy in May 2023 thru recommendation of a bank as an investment. One year is almost up but she has yet to receive her original policy. On 16th April 2024, was informed by bank to apply for a copy of the policy thru the bank. Now is end May 2024, still my wife has yet to receive her copy of policy. On 27th May, I had to ring the bank manager to inform Singlife to courier the copy of policy to us. Today 28th May 2024, the bank manager rang to inform that Singlife has yet to send out copy of policy despite applying on 16th April 2024. If this is customer service from Singlife, I suggest that you better consider properly any policy from Singlife for their customer service really is questionable,.......