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michelle Jones

United Kingdom

1 Reviews
8 Reads
0 Useful

1 review

J Sainsbury

West Norwood London...poor customer…

West Norwood London...poor customer service. Rude staff. Yesterday accidentally ordered from them online to have Just Eat return order. Ridiculous for the poor delivery driver and myself! On a previous incident, I had ordered from West Norwood Sainsbury’s. I had to drive down to store to collect my goods... ridiculous! A order was delivered to my home unlabelled with random items in it that was not ordered. When I arrived at the Sainsbury's my items were left on the floor vulnerable to theft and contamination. Then I had to deal with rude managers in store up to 4 men were involved in a heated discussion with a woman about where my items were...appalling! I wrote to Sainsbury's directly and have had no feed back to date after this incident happened approximately 2-3 weeks ago. Hence I am now leaving this review of the poor customer service I have had with Sainsbury's and Just Eat.

2025-05-13