Serious Concerns About Execution Transparency and Data Handling
My experience with Earn2Trade has raised serious concerns about execution integrity and transparency. During a trade on NQ, my position was closed at 27250.50—a price level that did not appear anywhere in the market at that time. I verified this not only across multiple external feeds, but also within the same Rithmic environment (RTrader Pro). There was no trade, no bid/ask, and no recorded price at that level. I raised a very simple request: show verifiable evidence that this price existed. This could have been done through tick data, time & sales, or order book records from the same source they rely on. Instead of providing proof, I received repeated generic explanations about “slippage” and “low liquidity.” This completely misses the point. Slippage still requires actual liquidity at a price. You cannot execute at a level that has no footprint in the data. Even more concerning, this happened on NQ—one of the most liquid instruments—yet they attributed it to “low liquidity” without providing any specific context or data to support that claim. Due to this specific execution, my account was heavily impacted and pushed close to breach, despite the market later moving in the exact direction of my trade. To provide context, I am a funded/live trader with multiple firms and have not encountered this type of issue elsewhere. What was particularly unprofessional in this case was the handling of the situation—when I requested factual clarification, I was provided with generic explanations and even references to basic online searches rather than concrete, case-specific evidence. To make matters worse, my case was closed with a “final explanation” without ever addressing the core issue or providing any verifiable proof. When I continued asking for evidence, communication simply stopped. There was also a separate concern where my account-related information was shared with third parties in an email thread without prior notice, raising questions about data handling practices. Key issues: Execution at a price not visible in the same data feed No tick-level or order book evidence provided Generic responses instead of addressing the actual case Case closed without resolving the discrepancy Communication stopped when proof was requested Account significantly impacted due to this execution Unprofessional support experience lacking technical clarity This is not about normal trading risk or slippage—I fully understand how markets work. This is about the inability to verify an execution using the same data source that is being used to justify it. If a platform cannot provide verifiable evidence for a trade execution, then the transparency of the entire system becomes questionable. Very disappointing experience. UPDATE: Response to Earn2Trade's Generic Reply Your public response is a copy-pasted script that completely dodges the specific facts of my case. I am updating this review to expose exactly how this firm operates when challenged. 1. Hiding Evidence Behind the "Slippage" Excuse Your reply lectures me on the definition of slippage. I already stated I understand how slippage works. However, slippage still requires actual liquidity (a real bid/ask) to exist in the order book. When I formally requested the internal tick-level simulator logs from both Earn2Trade and your required data provider, Rithmic, to prove that liquidity actually existed at my fill price, both of you explicitly refused to provide the data. Explaining the concept of slippage does not excuse your refusal to show the evidence that your simulator didn't just invent a price to fail my account. 2. The Privacy Breach via Rithmic Claiming you adhere to "strict guidelines" for data privacy is demonstrably false. During this dispute, your mandated data provider, Rithmic, explicitly CC'd unauthorized third-party entities (TradeSea and Lucid Trading) on my private support emails. My personal Account ID and data were leaked without my consent. Because you force traders to use Rithmic’s infrastructure, you share responsibility for this breach. You ignored this in private, and you are dodging it here. 3. A Completely Broken Dashboard To make matters worse, while I was actively demanding the data logs to verify this phantom execution, my Earn2Trade evaluation dashboard completely broke. I was frozen out of my account for hours due to your unstable infrastructure. Charging traders for an evaluation when your core technology fails and locks them out is unacceptable. I am leaving this review as a warning: if you ask Earn2Trade for transparency, they will hide the data, blame the market, leak your information, and lock you out of your dashboard.