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Tyrus

United States

1 Reviews
2 Reads
1 Useful

1 review

Seven Cells

One problem after another...

Originally, I had a prescription for MED-A, but I canceled it after one month. Three months later, I was unexpectedly charged for a refill. Despite Seven Cells admitting the mistake was on their end, getting a refund felt like it took an act of Congress. Last month, I switched to MED-B. Unfortunately, my first shipment was sent to the wrong city due to a glitch in their online ordering system that altered both the city and zip code. After countless emails, online chats, and phone calls, they finally shipped a new vial to the correct address. However, I was surprised to find that the Beyond Use Date (BUD) was just 11 days after it was made. When I went online to cancel the service, I received an email stating it was too late to cancel and that I would be charged again. Even though I've been assured that I won’t be charged, I fully expect that I will be and will have to spend a ton of time and effort to get my money back. The sudden barrage of 5-star reviews here and Google is a huge red flag!

2024-08-22Helpful 1