Poor Customer Service
I completed my time enrolled with Americor/Credit 9 I found the program to be overly expensive it cost more in settlement fees than some of my smaller settlements and took a long time to respond to my inquiries never really giving a clear answer as to why. I also had to claim them as income so I paid twice for each settlement .Upon transfer over to Credit 9 l was told nothing because I could not get customer service to respond by phone or email. Be aware that once enrolled the balance on the client portal does not reflect true balnce as interest is added daily and is not reflected in monthly balance . I found this out when I paid off a 20k balance early and was informed after trying to get hold of someone to give me a straight answer as to why I showed a balance due that I owed another $184.00 even after overpaying the balance shown my client portal by $207.00 My advice is stay away from this company as they use creative accounting methods and their reps dont know or won't be straight with your they are very slow to respond they basically pass you off from one to an̈other. There are many Debt settlement firms that offer better service at a quicker cheaper price Buyer beware.