They say 24/7 response/support
They say 24/7 response/support, but their email support speed is 2-3 days. The 5-10 hour migration information as stated on the site is completely fabricated; The time can be 10 times that or more for large sites. Edit: I also found many of their claims to be completely false, like committing to migration within 1 hour. Why are they exaggerating so much when they can't do it?