How long does it take to ship an order? Does anyone even work there?
I've been waiting over a week to see the email telling me that my order had been shipped. Nothing. (Yes, I checked the spam folder.) Called customer service, waited through a couple minutes of distorted music, only for the automated system to tell me that no one is available. Leave a message. No one available in the middle of the day on a Thursday? High hopes for a Mountain Hou$e alternative dashed. Edit to add: Today is 5/11 and still no contact. Credit card company wound up crediting me back.