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Alice Hunsberger

United Kingdom

2 Reviews
1 Reads
0 Useful

2 reviews

eSIM-On

72-yr old solo female finds help!

I am a 72-yr old solo female traveler — and eSim staff are consistently clear, kind, and effective in solving my misunderstandings. EG, I keep buying bundles instead of topping up. Today NEMS got it all sorted, step by step. He also calmed down my anxiety about re-entering my bundle territory. Beautiful service!!

2024-07-14
eSIM-On

Saintly patience AND knowledge

KIM with saintly patience helped this 72 yr old technophobe go step by step to activate my account. Top notch customer support. No wonder the company is growing— with staff like Kim I can finally enjoy my holiday!

2024-06-14