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Laura

United States

1 Reviews
3 Reads
1 Useful

1 review

Byte

Some good results; not worth the bad experience or cost

First, the good. Byte has corrected my smile about 85% of what they promised. I had mild issues and some crowding and did the night aligners for six months. Now, the bad. I spent a lot of money to include the protection plan. Around $3k total. Their customer service is awful. I’ve requested retainers eight times, I am still using my final aligners from two years ago. They never ever get back to you. Their app is useless if you lose or break aligners. I finally gave up and went to another company to start treatment so icould actually finish. I do not recommend you use byte. It started out well but it’s literally a ghost town and you will not get the service, protection plan, or retainers you were contractually promised.

2026-02-08Helpful 1