A for effort
So I ordered a leg brace for my Blue Heeler Jack Russell mix because he ruptured his CCL when I received the brace although I gave the measurements it was way too big so I got back a hold of them and they apologized and she said could she make a custom fit one for no charge and so I thought that was very nice so I resent the measurements and she sent me a custom fit one for my dog although most of it fit the leg brace pieces were still too long I realize it was kind of difficult because his body is disproportionately strange I let them know that most of it fit except for the leg brace pieces they kept in contact with me the whole time and worked with me very well although we didn't get a correct fit in the end she tried very hard to correct the problem and gave me a refund although they have a lot of negative reviews the positive is that they will work with you very hard to correct any problems and I believe everybody deserves a second chance I would recommend this company for your pet needs