Too many chances given - I am DONE with these guys
6/18/24 - I've given these guys entirely too many chances and I am officially DONE!! The proof comes to you - you ok it and then it sits.... and sits some more. Estimated ship date comes goes and NOTHING. When you finally call the order miraculously ships the next day or so after being told 'we've been out of xxx you ordered and, look at that, we just got some in today'. The customer service agents I have actually spoken with are rude as are the 'supervisors'. They couldn't care less about their customers. I have an order that was approved on June 7 and has sat in PREPRESS since even though today, June 18, is the supposed ship date. I have sent them an email and awaiting the response. I'll let you know what BS excuse they give this time. Do yourself a favor and find any other printing company other than these guys. Update 6/19/24 - After sending an email asking why my order was still in PREPRESS on the scheduled ship date (6/18/24) I miraculously received an email letting me know the order had shipped but.... there was no tracking number. When I go into my account o the website the delivery date now shows EXPECTED 6/14-17 - Um, either you have a time machine or you lie even when dealing with shipping information. Stay FAR AWAY from this company.