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Vivien

Singapore

2 Reviews
2 Reads
0 Useful

2 reviews

traveloka.com

Terrible! Scam!

Terrible!! Such bad experience with traveloka!! Valid ticket with purchase email and flight eTicket. when at airport staff said no Bookings. Airport staff/ Cathay Pacific staff/ traveloka staff had three way conversation still can't solve the problem and My flight already took off Traveloka tried getting next flight can't find. Next day also no promises. I was offered cancellation of ticket with refund Also promise additional compensation for my return flight. I missed all family gatherings. After all that nightmare and promise of refund with all their email assurances of refund and compensation I only got $25 refund!!! This is really a scam!!! Please do not book through traveloka. I wish I had read the reviews before bookinbg

2025-10-25
traveloka.com

So terrible Just plain nightmare

So terrible Just plain nightmare. I booked flight with traveloka. received eTicket and paid. Nearer to departure even received email of impending flight. When at airport check in told me I do not have a flight bookings. Spend so much time on the phone with traveloka still can't settle. I finally decided to cancel flight with their promise to refund. My schedule in the other countries had to be cancelled too. I not just suffered financial lost but also phobia of such thing happening again ☹️ 25/10/25 Very very disappointed. I stand by my review

2025-10-14